Refunds & Returns

Thank you for shopping at jillelizabeth.net and/or 18crossroad.net. Please read this policy carefully. This is the Return and Refund Policy of My Roar Media, LLC.  This policy is only in effect for products and/or services produced by Jill Elizabeth or My Roar Media. 

Physical, Digital & Membership Products

• We will issue refunds if there is a problem with your membership, minus 3rd* party fees up to 10 days of post activation.
  
• We will refund within 20 days of the original purchase of a physical product minus 3rd* party fees and shipping.
• We will refund within 3 days of a digital product minus 3rd* party fees.

If a physical product, you will be required to pay for the shipping to return it, unless it was damaged in transport or if we made a mistake in the order.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you feel that we are not abiding by this refund & return policy, you should contact us via email: jill.on.survivalroad@gmail.com or at:  Jill Elizabeth, P.O. Box 1044, Mountainair, New Mexico, 87036-1044

*3rd party fees refers to costs not in the control of My Roar Media, LLC as many of the services offered are operated by a per transaction institution or provider and are not recoverable or in the control of this website or company, My Roar Media, LLC